Privacy Policy
Last updated: October 2026
Who We Are
This Privacy Policy explains how SAM Manpower & Career Services LLP ("SAM", "we", "us") collects, uses and protects personal data when you visit samcareer.com, register as a candidate, submit a hiring requirement, or use our recruitment, staffing and payroll services. We process personal data in accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
Information We Collect
From candidates: name, contact details, CV, employment and education history, current and expected compensation, notice period, location preferences and interview feedback. From clients: names, designations, business contact details, hiring requirements and billing information. From employees on our payroll: identity and statutory details required for payroll, PF, ESI and tax compliance, and bank details for salary payments. From website visitors: technical data such as IP address, browser type and pages visited, collected through cookies as described in our Cookie Policy.
How We Use Your Information
We use personal data to match candidates with suitable roles, assess suitability through screening calls and interview assessments (including AI-powered assessments), respond to enquiries and hiring mandates, process payroll and statutory compliance, communicate with you about relevant opportunities and services, meet our legal obligations, and improve our website and services.
AI Interview Assessments and Video Interviews
When a client requests it, shortlisted candidates may be invited to complete an AI-powered interview assessment and a recorded video interview. These are conducted only with the candidate's consent. The evaluation link and video are shared only with the hiring client for the specific role, and are not used for any other purpose. Candidates may ask us to withdraw or delete their assessment by writing to [email protected].
Sharing With Employers
Candidate profiles are shared with prospective employers only for the purpose of considering the candidate for relevant roles. Employers who receive candidate information are expected to use it solely for recruitment and to keep it confidential.
Other Sharing
We may share personal data with trusted service providers who help us operate, such as website hosting, email, applicant tracking and payroll software providers, under appropriate confidentiality obligations. We may also share data with government and statutory authorities such as EPFO, ESIC and income tax authorities where required by law. We do not sell personal data.
Your Rights
Subject to applicable law, you may request a summary of the personal data we hold about you, ask us to correct, complete, update or erase it, withdraw consent you have given, and nominate another person to exercise these rights on your behalf. Withdrawing consent does not affect processing carried out before the withdrawal. To make a request, email us at the address below.
Data Retention
We keep personal data only for as long as it is needed for the purposes described in this policy or as required by law. Payroll and statutory records are retained for the periods prescribed under applicable laws. Candidate profiles may be retained so that we can consider you for future opportunities, unless you ask us to delete them.
Data Security
We use reasonable technical and organisational safeguards to protect personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to protect your information and review our safeguards regularly.
Grievance Officer and Contact
For questions, requests or complaints about your personal data, contact our Grievance Officer at SAM Manpower & Career Services LLP, A 1109, NX One, Tower T3, Tech Zone 4, Greater Noida (West), Uttar Pradesh 201009. Email: [email protected]. We will respond within the timelines prescribed under applicable law. If you are not satisfied with our response, you may approach the Data Protection Board of India.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the last update shown above.